Transformational Services


Technology & Innovation


Digital Solutions


Customer Experience


Communications


Mission Readiness


TRANSFORMATIONAL SERVICES

Portfolio & Program Management 
Transformative customer centric portfolio and program management built on the vision and mission. Integrated and streamlined processes, procedures, and reporting with digital tools, templates, and workflows that align demand, resources, planning, and reporting with controls and accountability.

Strategy & Planning
Effective strategies and planning activities provide the foundation for scalable, evolving programs and operations. Mature approaches and methodologies drive engagement with stakeholders for the adoption of the vision, mission, and goals.

Digital Transformation
Innovative approaches to driving improved capabilities using advanced technologies and solutions that empower real-time decision making and optimize processes that include near real-time visibility and transparency.

Project Management
Intuitive, human centered solutions designed to drive Stakeholder and IT delivery partner engagement tools, templates, and trackers to optimize engagement and buy-in on objectives, outcomes, and key results. Integrated project workstreams managed via streamlined and digitized processes, procedures, and reporting with near real-time visibility of risks and schedules, and digital trackers for watch items, decisions, progress, and wins. Stakeholder and IT delivery partner engagement tools, templates, and trackers to optimize engagement and buy-in on objectives.

Acquisition Support Services
Innovative approaches to improve and expedite market research, requirements development, planning & strategy, and statements of work development, process flows, and SharePoint services to automate tracking and reporting.

Portfolio & Program Mgmt.
Strategy & Planning
Digital Transformation
Project Management
Acquisition Support Services

TECHNOLOGY & INNOVATION

DevSpecOps 
Seamlessly integrate Agile development, security, and operations to enhance the processes and quality in production. Implement parallel development and integration to reduce deployment times and improve efficiencies.

Data & Intelligence
Transform operations and productivity with robust tools to collect, analyze, and interpret data with enhanced decision-making and real-time situational awareness. Accelerate solutions built on secure, private, accurate, and immediate information.

Research & Development
Invest in research and development to create new products; discover new services and practices; or develop new business models to improve operations, security, automated solutions, and other best practices.

Cybersecurity
Protect critical systems and information across networks and applications with a comprehensive cybersecurity strategy, best practices, robust tools, and analytics.

DevSecOps
Data & Intelligence
Research & Development
Cybersecurity

DIGITAL
SOLUTIONS

Process Transformation 
Transform traditional and manual business processes to redefine, enhance, and optimize technology driven solutions. Optimize workflows using COTS tools and technologies that drive automation and dashboard analytics

Data Visualization
Accelerate operations, decision making, and real-time operational views with automated dashboards and visualizations. Design intuitive, functional mediums to enhance operational views and situational awareness.

Multi-Channel Communications
Connect to people, data, tools, and information using multiple secure connection points that drive communication and collaboration while enabling critical operations and decision-making.

Cloud Solutions
Evolve from on-prem or hybrid solutions to cloud solutions for consolidated systems and technologies. Expand capabilities with new Proofs of Concept that integrate people, tools, and ubiquitous technologies that are seamlessly integrated into operations with interactive readiness and training.

Process Transformation
Data Visualization
Multi-Channel Comms
Cloud Solutions

CUSTOMER
EXPERIENCE

Assessments 
Perform effective cultural assessments, implement systems for collecting customer feedback, and cultivate knowledge from customers to improve customer satisfaction and enhance loyalty.

Analyses
Perform detailed analyses of the mission, priorities, activities, processes, and procedures to improve customer experience. Develop tools to elicit customer feedback to collect insight and data on priorities and preferences.

Change Management
Develop a framework and strategy to prepare organizations for change using tools and templates to map the experience of stakeholders, constituents, and users. Facilitate the intentional transition of an optimal Customer-Centric Culture by developing a detailed CX Roadmap with detailed milestones and achievable results.

Training
Design, develop, and deliver training that is informative, engaging, motivating, and that cultivates new ideas to drive education and change. Implement tactical steps to achieve goals using achievable tools and rewards for progress.

Assessments
Analyses
Change Management
Training

COMMUNICATIONS

Web Services 
Drive organizational priorities and attract target customers with impactful web solutions that engage, educate, and drive behavior with intuitive messages and collaborative interactions.

Marketing
Attract and engage internal and external customers and constituents with engaging branding and marketing materials and tools to inform, educate, and promote ideas, services, and products.

Communications
Design, develop, and manage the exchange of ideas, data, and knowledge with targeted audience members using technology, best practices, narrative, and other tools. Expand the interactions and understanding of communications across programs and projects to improve outcomes and results.

Public Relations
Strategically develop, deliver, and manage public messaging to cultivate trust and educate specific industry groups and customers. Expand market perceptions and understanding of the priorities, values, mission, and objectives of organizations, programs, projects, and campaigns.

Web Services
Marketing
Communications
Public Relations

MISSION
READINESS

Organization & Readiness 
Ensure comprehensive organizational readiness with robust plans, programs, exercises, and assigned responsibilities to address emerging threats and challenges. Manage readiness data within robust platform to drive decision-making and maintain situational awareness.

Risk Management
Manage emerging and known risks using a streamlined approach, methodology, processes, and tools to identify, assess, and control the impacts. Implement a robust management structure to establish the types/classifications, tolerance levels; preventions; resolutions; and impacts.

Training
Develop and enhance skills and knowledge to improve the individual and organizations proficiency, capability, productivity, and performance. Deliver informative, engaging, and motivating content to cultivate new ideas and propel change.

Logistics
Implement a strategy to acquire, store, and transport resources using effective business processes, principles, methodologies, and controls. Use technology to drive the management of assets, resources, and materials while improving operations and enhancing customer experience.

Organization & Preparation
Risk Management
Training
Logistics

Connecting Dots & Shaping Solutions

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